Effective Communication
20 mins
About this course
Effective communication in the workplace is the cornerstone of safety, efficiency, and project success. It means sharing clear, timely information; listening actively; asking questions; and giving constructive feedback.This module explores these key elements to help employees minimise errors, improve collaboration, manage expectations, and build strong professional relationships.Learning outcomesUnderstand:- how to make decisions and communicate as a leader- the principles of effective communication- the direct impact of poor communication on safety and job quality in the trades- the different types of communication- the strategies to deliver clear, concise instructions and ask questions using the communication loop- active listening to fully grasp information and avoid errors- the importance of non-verbal cues to enhance message and understand others.
About this Provider
Kognent helps you to meet your obligations and empower your team with Australian and New Zealand tailored courses that make employee training a breeze.Kognent is a passionate team of learning professionals, based on the Sunshine Coast. We're driven by user experience, quality in-house design and development, and continuous improvement. We pride ourselves on our personable and open-minded approach and enjoy a bit of fun along the way.
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Modules
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Effective Communication Interactive module
Other courses in &AND. Career Skills
- Time Management
- Delegating for Success
- Introduction to Leadership
- Leadership Fundamentals
- Providing Effective Feedback and Recognition
- Building a Positive Team Culture
- Leading a Positive Team Culture
- Strategies for Active Listening
- Coaching & Mentoring for Leaders
- Managing Generational and Gender Differences in the Workplace
- Male Allies in Action
- Managing Conflict and Difficult Conversations in the Workplace
- Managing Employee Expectations
- Working with Mixed Gender Teams
- Overcoming Challenges for Women in the Workforce
- Workplace Ethics and Professional Conduct
- Women's Needs at Work